Reference

How fk777com Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, deposit via GCash, Maya or InstaPay, and use our lobby — and how we keep that information secure.

Account data protectionGCash, Maya, InstaPay transaction privacyCookie and device data controlYour right to access or delete data
fk777com How fk777com Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy Rights

If you want to review, correct or remove personal data tied to your fk777com account — or if you have questions about how a GCash, Maya or InstaPay transaction record is stored — our support team can walk you through the process. Submit a request through any of the channels below and we will respond as promptly as our queue allows.

Team online

Live Chat

Open the chat icon inside your account dashboard to reach us directly. We handle privacy requests, account data questions and e-wallet record queries through this channel.

Email Support

Send your data access or deletion request to our support address listed in the account help section. Include your registered mobile number so we can verify your identity.

Account Help Centre

Log in, go to the Help section and raise a ticket tagged Privacy Request. We use this to track your case from submission through to resolution.

DATA HANDLING PRACTICE

How We Protect and Manage Your Account Data

We apply SSL encryption to every page of fk777com, including the account login flow and the payment screen where you link GCash, Maya or InstaPay. Our internal access controls limit which staff can view personal data, and those staff operate under confidentiality obligations. Cookies on our site serve session management and fraud prevention; you can adjust non-essential cookie preferences through your browser settings at any time.

Encryption on Every Page

SSL is active across login, registration and all payment screens. Your GCash, Maya and InstaPay session data is transmitted over an encrypted connection at every step.

Cookie Control

We use session cookies to keep you logged in and analytics cookies to improve page performance. Non-essential cookies can be switched off in your browser settings without affecting your account access.

Data Retention Limits

Account and transaction records are kept only as long as required under applicable rules. Once that period ends, personal data that is no longer needed is deleted or anonymised from our systems.

Access and Correction Rights

You can ask us to show you what personal data we hold, correct anything that is wrong, or request deletion where permitted. Submit the request via live chat or the account Help Centre.

Common Questions About Your Privacy on fk777com

These are the questions we hear most from account holders in the Philippines about how their personal data is handled, who can see it, and what steps to take if something needs to change.

We collect your name, mobile number, e-mail address and login activity. When you transact via GCash, Maya or InstaPay, our payment processor records the transaction reference — we do not store your full e-wallet PIN or password.

Yes. Submit a data access request through live chat or the account Help Centre with your registered mobile number. We will compile and share a summary of the personal data tied to your account.

We share data only with payment processors — GCash, Maya, InstaPay — and fraud-screening partners as needed to process transactions. We do not sell your information to advertisers or unrelated third parties.

Transaction and account records are retained for the period required under applicable Philippine law and our internal compliance obligations. After that period, data is deleted or anonymised.

Log in, go to Help and raise a ticket tagged Privacy Request, or message us via live chat. We will verify your identity using your registered mobile number before processing any deletion request.

Essential cookies handle your login session and fraud prevention. Non-essential analytics cookies can be turned off in your browser settings. We do not use cookies to sell your profile to advertisers.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.